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What Is VNS Health Managed Long Term Care (MLTC)?

VNS Health MLTC is a Medicaid plan designed for New Yorkers who want to remain in their own homes and communities but need help with daily activities such as bathing, dressing, walking, and preparing food. In fact, VNS Health MLTC helps members live safely and independently at home, and stay out of a nursing home, for as long as possible.

When you join VNS Health MLTC, you’ll have a team of specialized health professionals working together to manage all your care. Led by your own care manager — a Registered Nurse or licensed social worker — your Care Team develops and coordinates a personalized care plan to meet all your health needs.

Plan Highlights

  • Care coordination by a team of health professionals
  • Professional nursing care
  • 24/7 Nurse Support Line
  • Medical equipment and supplies
  • Assistance with daily activities

See VNS Health MLTC’s full benefits

At Your Side, On Your Side

In a confusing health care world, you can count on your Care Team to be your allies — to work with your doctors, help set up appointments, monitor your medications, and talk with you and your family so you all understand your health conditions and your treatment.

Our teams know the New York health care system inside out, so they can cut through the red tape and make sure you get all the services you qualify for. Plus, we have a 24/7 Nurse Support Line to make sure you can reach a health professional live, any time day or night.

Some of What You Get with Your MLTC Plan

A team of health professionals

As a plan member, you will be assigned your own care manager, who will oversee the services you receive and work with your providers to help ensure your care plan meets your needs. 

Benefit coordination

One phone call connects you to the services and benefits you need. 

Assistance with daily activities

Get the help you need with everyday activities like bathing, dressing, walking, and preparing food.

Who is Eligible for MLTC?

You may be eligible for VNS Health MLTC if:

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You are at least 18 years old
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You are eligible for Medicaid
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You are in need of long-term care and in-home support for over 120 days based on a functional assessment and meet the following Minimum Need: at least limited assistance with physical maneuvering with more than 2 activities of daily living (ADLs); or individuals with a Dementia or Alzheimer’s diagnosis, assessed as needing at least supervision with more than one ADL
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You are able to remain safely at home with assistance for activities of daily living (such as bathing, dressing, walking, or preparing food)
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You live in the VNS Health MLTC service area: Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Columbia, Cortland, Delaware, Dutchess, Erie, Fulton, Genesee, Greene, Herkimer, Kings (Brooklyn), Livingston, Madison, Monroe, Montgomery, Nassau, New York (Manhattan), Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Otsego, Putnam, Queens, Rensselaer, Richmond (Staten Island), Rockland, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates.

How do I learn more or enroll?

If you’d like help deciding if the plan is right for you, or if you are ready to enroll, one of our specialists is ready to help.

1-855-282-4642
TTY users, call: 711
Monday–Friday, 9 am–5 pm

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