Notices, News, and Updates
All News and Updates
April 2025
Medicare Updates on Telehealth Services
Starting October 1, 2025, most Medicare telehealth services will require members to be in a rural medical setting, though key exceptions like mental health care and stroke treatment at home will remain covered.
April 2025
Medical Record Retention: A Vital Partnership
At VNS Health, we deeply value our partnership with health care providers.
April 2025
Medicare Advantage Health Plans Available for Erie and Monroe County Residents
Home and community-based nonprofit VNS Health has received approval from the New York State Department of Health (the Department) to expand its Medicare health plan offerings into Erie and Monroe Counties.
April 2025
Transform Patient Experience: Unlock the Power of CAHPS Surveys
Missed our CAHPS webinar? Watch the recording now to learn effective strategies for enhancing patient satisfaction and care quality.
April 2025
New GLP-1 Payment Rules for Providers
Payment determination is now required for GLP-1 medications (Mounjaro, Ozempic, Rybelsus, and Trulicity) to address potential misuse.
April 2025
Empower Your Patients on National Healthcare Decisions Day
April 16th is National Healthcare Decisions Day (NHDD). As health care providers, you play a crucial role in guiding your patients through advance care planning. Why It Matters NHDD encourages individuals to express their health care wishes and document decisions. Your support ensures patients’ preferences are respected and honored. How You Can Help Resources The […]
April 2025
Expanding Access to Urgent Care: Your Role in Educating Members
Our network is growing to better serve our members. Benefits for Providers: Your Role: We appreciate your ongoing efforts and commitment. For any questions or further information, please contact Provider Services at 1-866-783-0222. TTY users call: 711, Monday-Friday, 8 am-5pm. Thank you for your continued partnership.
December 2024
Key Tips on Ensuring Quality Care
We’d like to take a few minutes of your time to remind you of the importance of closing gaps in care and ensuring all eligible patients complete their Annual Wellness Visits (AWVs).
December 2024
2025 Prior Authorization Guidelines for Certain Medications
As of 1/1/2025, some medically administered drugs like injectables may require utilization management such as a prior authorization to determine appropriateness of care, while ensuring safe and effective use.
December 2024
Complete this SelectHealth Provider Survey to Help Increase Cancer Screenings
We would like to work with you to improve the rate of cancer screenings among SelectHealth members. To that end, we are asking about any barriers you’ve experienced in coordinating screenings as well as about any onsite screening services your practice may provide.