Drug Benefits and Resources for Members

As a rule, you must use a network pharmacy. If you think you can’t get to a network pharmacy, please call us. We may be able to find one for you nearby. Be aware that you may need to pay for the items out of pocket and be reimbursed. 

There may be a rare instance when you need a medication and cannot get to a network pharmacy. Please see Chapter 5 (page 106) in your Evidence of Coverage/Member Handbook for situations when we would cover prescriptions filled at an out-of-network pharmacy. 

Yes, you can. If you take multiple pills each day, you can keep track of your doses with a pill pack. Pills are organized by day and time, so you know which to take when. If this sounds like a good way to keep track of your doses, call us. Our pharmacists can connect you with local pharmacies that can put these packs together for you at no charge.

Yes, you can. As a member of VNS Health EasyCare, your pharmacy benefit is managed by MedImpact. Their mail-order service, Birdi, can fill prescriptions and mail them to your home. 

Here are three ways to sign up for the Birdi mail-order service from MedImpact: 

• Register online at medimpact.com. 

• Register with the MedImpact mobile app. 

• Call Birdi toll free at 1-855-873-8739 (TTY: 711), Monday–Friday, 8 am–8pm and Saturday, 9 am–5 pm.